Legal · Transparency · Trust
How Blissful Senja collects, uses and protects your personal information — including our use of WhatsApp and Meta's messaging tools.
Blissful Senja ("we", "us", "our") is a mobile spa and massage service operating across Bali, Indonesia. We deliver professional massage and beauty treatments to clients at their villa, hotel or home.
We can be contacted at:
We collect personal information only when you interact with us directly. This includes:
We use your personal data solely to:
We do not use your data for unsolicited marketing, and we do not sell, rent or trade your personal information to any third party.
What this means for you:
Meta AI disclosure: Meta may apply AI features within the WhatsApp platform that are independent of Blissful Senja, including Meta AI suggestions visible to users within the app. These features are controlled by Meta and governed by Meta's own AI terms. Blissful Senja has no control over Meta-native AI features within the WhatsApp application itself.
Our website booking form is processed by Formspree (formspree.io), a third-party form submission service. When you submit a booking request:
Fields marked as optional (such as discount codes or additional notes) are entirely at your discretion. You are never required to share more information than is necessary to complete a booking.
We share your personal information only in the following limited circumstances:
We do not share your data with advertisers, data brokers, social media platforms or any other commercial third parties.
Our website uses Google Analytics to understand how visitors use the site. This service collects anonymised data including pages visited, time on site and general geographic location (country/city level). It does not collect your name, email or contact details.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by using your browser's privacy mode.
Our website uses only essential cookies required for the site to function, and analytics cookies from Google Analytics. We do not use advertising cookies, tracking pixels or any third-party marketing cookies.
You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to browse the site or submit a booking.
We retain personal data only for as long as necessary:
After these periods, your data is deleted from our records. You may also request early deletion at any time (see Section 11).
We take reasonable measures to protect your personal information. Our website is served over HTTPS. WhatsApp provides end-to-end encryption for all messages. Access to booking records is restricted to Blissful Senja staff directly involved in service delivery.
No method of transmission over the internet is 100% secure. While we work to protect your data, we cannot guarantee absolute security and accept no liability for unauthorised access beyond our reasonable control.
Regardless of your country of residence, you have the right to:
To exercise any of these rights, contact us via WhatsApp at +62 823 1269 3971 or email hello@blissfulsenja.com. We will respond within 14 days.
Our services are intended for adults. We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us: